Privacy Policy

At xs.net.tr, we care about user privacy and the protection of personal data. This privacy policy has been prepared to explain how the information of users who visit our website, request information about our virtual server services, place an order, submit a support request or contact us is processed.

Within the scope of our services, xs.net.tr provides VPS, VDS and cloud virtual server sales. In order to provide these services, complete order processes, process payments, offer technical support and manage customer accounts, certain personal data may be processed.

The data that may be processed includes name, surname, email address, phone number, IP address, billing information, payment transaction records, customer number, service usage information, support request content, system access records and security logs. This information is used only for service delivery, security protection, fulfillment of legal obligations and improvement of customer satisfaction.

xs.net.tr does not share user information with third parties without permission. However, limited data sharing may be carried out when necessary for completing payment transactions, managing billing processes, providing technical infrastructure services, fulfilling legal obligations or responding to requests from authorized public institutions.

Cookies may be used on our website to improve user experience, ensure security, manage session processes and measure service quality. Users may change their cookie preferences or limit cookie usage through their browser settings. However, disabling some cookies may cause certain parts of the website or customer panel to not function properly.

Technical and administrative measures are taken to ensure the security of personal data. Necessary security procedures are applied to prevent unauthorized access, ensure system security, reduce the risk of data loss and protect the service infrastructure. However, it should be noted that no system on the internet is completely risk-free. Users are responsible for keeping their account passwords secure and taking necessary precautions against unauthorized access.

Personal data may be stored during the service relationship and within the legal retention periods specified by applicable legislation. When the retention period expires or the purpose of processing no longer exists, the data may be deleted, destroyed or anonymized.

xs.net.tr may update this privacy policy from time to time. The updated text becomes effective as of the date it is published on our website. Users are advised to review the privacy policy regularly.